Open queries
5
Awaiting hospital
2
Awaiting TPA
1
Critical / breached
1
| Claim ID | Patient | Query Type | Description | Documents Requested | Raised | TAT Remaining | Status | |
|---|---|---|---|---|---|---|---|---|
CLM-2450 QRY-882 | Rohit Verma | Document Deficiency | Discharge summary missing physician sign-off Discharge summary uploaded does not carry the treating physician's signature and stamp on page 2. Please re-upload a signed copy. | Signed Discharge SummaryTreating doctor stamp | 2026-04-19 Health India | 3d left | Pending Hospital | |
CLM-2443 QRY-881 | Pooja Menon | Billing Mismatch | Itemised bill mismatch with pre-auth amount Final itemised bill exceeds pre-auth approved amount by INR 42,300. Provide breakup and justification. | Itemised BillPharmacy InvoicesJustification Letter | 2026-04-10 Paramount | 3d overdue | Escalated | |
CLM-2438 QRY-880 | Sanjay Kulkarni | Clinical Clarification | Clarification on implant invoice Implant sticker not affixed to invoice. Share original sticker and batch number. | Implant StickerBatch Certificate | 2026-04-21 MediAssist | 5d left | Pending TPA | |
CLM-2436 QRY-879 | Lakshmi Pillai | KYC | KYC document re-upload Aadhaar copy was illegible. Re-uploaded clear scan accepted. | Aadhaar Card | 2026-04-18 Star Health | 0d left | Resolved | |
CLM-2431 QRY-878 | Manish Agarwal | Investigation Reports | Additional investigation reports requested MRI and histopathology reports referenced in discharge summary are missing from the submission. | MRI ReportHistopathology Report | 2026-04-16 Health India | 1d left | Pending Hospital | |
CLM-2429 QRY-877 | Tara Krishnan | Policy Verification | Policy validity at admission date Policy renewal proof for the period covering admission date is required. | Policy Renewal ReceiptPremium Payment Proof | 2026-04-14 Paramount | 2d left | Awaiting Response |